Ordering

When Will My Order Ship?

We need 2 full working days to prepare your order and ship it out.

Estimated delivery times after dispatch:


United States: 2–5 working days

United Kingdom: 4–7 working days

Delivery times are estimates and may vary slightly during peak periods.

Where Do You Ship To?

We ship to the United States and the United Kingdom.

For UK deliveries, customs duties or import charges may apply. Any such fees are the responsibility of the customer.

I Have A Question about My Order, Who Can I Talk To?

For any questions regarding your order, please reach out to our support team at support@saviourandshine.com.

We’re happy to assist you.

Products

Newborn-Safe. Nothing Excess.

We believe baby skincare should be simple, safe, and purposeful.

Our formulas are carefully developed without unnecessary additions or trend-driven ingredients. You will not find overloaded botanical blends, probiotic trends, essential oil excess, or marketing “superfruit complexes.”

Every ingredient has a clear role. If it does not support delicate newborn skin, it does not go in.

We focus on gentle, dermatologically tested formulations designed to respect and protect the natural balance of baby skin — nothing more, nothing less.

Purpose in Every Ingredient

Our formulas are built around a high level of natural origin content, with certified organic components.

Aloe Juice forms the base across the range, supported by carefully selected plant extracts such as chamomile, linseed, linden flower, rose water, and cloudberry. In leave-on care, nourishing plant oils and butters like sunflower, olive, shea, and cocoa help support softness and skin comfort.

Each formula is COSMOS Organic certified and dermatologically tested, developed to care for delicate skin from the very first days of life.

Made to Strict Standards

Safety is our foundation.

Our products are dermatologically tested and suitable for newborns. Every formula is safety-evaluated in accordance with strict cosmetic regulations and aligned with recognised certification frameworks such as ECOCERT COSMOS.

Returns

What Is Your Return Policy?

We offer returns within 14 days of delivery. If you would like to request a return, please ensure the item is unused, unopened, and in its original packaging.

To be eligible, products must be in the same condition as received. Opened or used personal-care items are considered final sale and cannot be returned unless they are defective.

To start a return, please contact us first. Items sent back without prior approval will not be accepted.

Return address:

260 Kings Mall Ct
Box, Ste, PMB 246
Kingston, NY 12401

Contact us at support@saviourandshine.com.

My Item Arrived Damaged. What Should I Do?

If your order arrives damaged or defective, please contact us immediately with details and photos. We will review the issue promptly and arrange a replacement at no additional cost.

Opened products that are defective are eligible for replacement.

Contact us at support@saviourandshine.com.

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